Drive new revenue while reducing your field service cost with Socrates on demand support.
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Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development.
Learn MoreOver 50% of hospitals now restrict sales rep access and "going rep-less" is
rapidly becoming a key strategic path for hospitals to reduce costs.
Socrates is a chat-based training and support platform that reduces your cost
of field support while giving your customers the fastest, simplest way to get the answers they need, when they need them.
Service and training is the #1 factor in every purchase decision. Socrates puts your product specialists in every customer's pocket.
Everyone hates call centers. Socrates reinvents the legacy call center with a simple idea: it finds the
answer or instantly connects you to the right specialist who can.
Socrates integration is simple and scalable. You can deploy it for a regional sales team with a handful of product specialists or scale to a full stack enterprise integration incorporating hundreds of internal and external specialists and mutliple data sources.
Whether you are looking to reduce cost by offering your customers a “rep-less” alternative or
drive new service revenue opportunities, Socrates on demand support turns service into your competitive advantage.
On September 10, IBM Watson hosted a group of influential thinkers at the new Watson Health Global Headquarters in Cambridge, Massachusetts. The Socrates team was excited to be one of four partners showcased at the exclusive event.
Read MoreSocrates was honored to be one of five companies invited by Genentech Corporate Partnering to present at their 2015 Innovation Event, an all day event focusing on addressing 3 key strategic challenges Genentech's commercial teams identified for 2016.
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August 27, 2015
The Frost & Sullivan Enabling Technology Award is presented to the company that has excelled in enabling the creation of new products and applications and/or has enhanced current products. Potential for market acceptance and breadth of access to technology are other criterion in which the company is seen to have excelled.
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The world's largest
lab equipment supplier
The world's largest
surgical equipment manufacturer
The world's largest
biotech tools company