Embrace the complex, rapidly changing, and very important world of HR in one awesome place.
The last thing your HR team wants to do is add headcount or systems that increase organizational cost just to manage HR and benefits content. Your team also doesn’t want to waste time on routine questions and standard tasks that technology can answer faster, with better consistency. We get that. In fact, we take care of the content piece, so your HR team has far more time to handle the mission-critical strategy. The Socrates.ai Digital Conversation Hub works with your most accurate system of record—your own documentation—to help your enterprise:
- Clean all content, identify sources of conflict, and any mis-information directly from your source files.
- Rewrite content into consumable and chat-bot-type responses that humanize your legalese in combination with links to your formal policy, procedures, and next steps.
- Answer up to 90% of your employees’ questions within one second—achievable for content you provide within the first six months.
- Help manage answers to improve accuracy and relevance via advanced natural language processing and understanding (NPL/NLU) that Socrates.ai develops and maintains.
- Enable permission-based content restricting content viewing to select people.