Much of the information that employees receive remains subject to review by either HR or legal. When it doesn’t, the answers might come from managers, unfamiliar or unaware of any official policies. As a result, answers to common questions like…
Learn the 10 things to know when evaluating AI/chatbot solutions and begin your journey to break through the noise, understand the truth, and improve employee experience throughout your organization.
At one point or another, almost everyone has called a customer service number with what should be a simple question. But after pressing the menu options, waiting on hold and being transferred to different agents, the answer…
Whether your associates are in the office, telecommuters, or gig-workers, they take their work with them where they go and they bring their outside life to their work every day, 24/7/365. Learn how you can deliver answers to them wherever, whenever, using AI.
This industry analyst perspective offers some expert guidance on evaluating and selecting HR virtual assistants or bots.
This industry analyst perspective highlights key considerations for maximizing ROI when deploying HR virtual assistants.
This industry analyst perspective addresses the potential downside of “HR bot proliferation” and how customers can address it.
Kevin McDonald, Vice President, BPO Governance & HR Operations discusses their digital transformation…
