Companies spend weeks, or even months, recruiting a candidate, only to drop the ball at the finish line. In turn, their first impression becomes, “Wow, this place is really disorganized.” Too often, companies focus more on hiring and forget about onboarding almost entirely.
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Companies are beginning to realize the role that a good onboarding experience plays in employee engagement, productivity, and retention. However, a surprising number of businesses still lack an intuitive model to change these outcomes.
Employee engagement has long been a concern for employers, even before the pandemic. According to research from Gallup, only 34% of employees in the US are engaged at work. And that was from 2019 before any of us had any idea a pandemic was coming.
With good intentions, companies create articles, blog posts, policies, and other content, all designed to act as the voice of the company to guide decisions and help employees and stakeholders navigate their experience. The trouble starts when the company loses sight of what’s most important.
Brian Marcotte, Board Advisor for companies innovating in areas of Healthcare and Technology, discusses Employee Experience. There is a need for organizations to simplify the complexity of the enterprise by giving employees front door access to answer any question and empowers them to take action at the moments that matter most.
At Socrates.ai, we know the world of work has changed—and we’re ready for that digital transformation, and we can make sure you are too. Listen to our On Demand webinar.
Delivering a positive Employee Experience starts with creating a Front Door, reducing the background noise and creating an easy to understand conversation.
