When employees at The E.W. Scripps Co. have a pressing question about a human resources issue, they don’t have to search endlessly through HR systems or endure the pain of a prolonged game of e-mail tag with support staff to find answers. Using Socrates technology has been a key factor in enhancing the employee experience.
ServiceNow and Workday are great applications. But when it comes to optimal employee experiences, there are inherent challenges for the workforce when trying to figure out where to go for what or where to take action.
Socrates has over 150 use cases supporting Workday and ServiceNow customers of the most common tasks or actions employees managers are looking to do within these systems all thru a conversational experience.
Most companies want to be great at onboarding and deliver a legendary employee experience. But outdated processes and old technology stops them. Until Now.
Socrates helps today’s workforce by offering an experience akin to their personal lives. On-demand, flexible, thru a single touchpoint constantly providing answers, information, and actions – all across ANY HR & Benefits systems.
Melissa Swisher, Co-founder & CRO of Socrates.ai, featured on this year’s list. pushed forward with comprehensive business plans, marketing initiatives and innovative ideas to help and support partners and customers through a period of sustained uncertainty.
Companies spend weeks, or even months, recruiting a candidate, only to drop the ball at the finish line. In turn, their first impression becomes, “Wow, this place is really disorganized.” Too often, companies focus more on hiring and forget about onboarding almost entirely.
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Companies are beginning to realize the role that a good onboarding experience plays in employee engagement, productivity, and retention. However, a surprising number of businesses still lack an intuitive model to change these outcomes.
Employee engagement has long been a concern for employers, even before the pandemic. According to research from Gallup, only 34% of employees in the US are engaged at work. And that was from 2019 before any of us had any idea a pandemic was coming.
